How to Make a Real Apology

"I'm sorry you feel that way." Some apologies can actually make things worse. Our Happiness Guinea Pigs, Jolenta Greenburg and Kristin Meinzer of the By the Book podcast, try a more effective way of saying sorry. Link to Episode Transcript: https://tinyurl.com/br9c86s7

Fecha de Publicación: 25 de octubre de 2018

Duración: 23 min