Skill 3: Empathy - Part II

Clash of personality or values? Skills, tools and understanding will navigate around these differences before they escalate. This podcast, our second on Empathy is from Conflict Resolution Network’s 12 skills approach to resolving conflicts constructively. We've tested and refined these skills over many years to support you in better relationships at home, at work and in the community. And help you design much better solutions, too! Our presenter is Helena Cornelius, a professional psychologist with a wealth of conflict resolving experience. It's based on the book, Everyone Can Win, by Helena Cornelius, Shoshana Faire and Estella Cornelius. Christine James has joined the writing team for this audio series. Our music is by Stewart D’Arrietta. Visit the Conflict Resolution Network website headquarters for the accompanying online Certificate Course, Trainer's Manuals and extra reading at www.crnhq.org

Fecha de Publicación: 7 de agosto de 2020

Duración: 47 min